Introduction

port25hub values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website and services.

Information We Collect

We may collect the following information:

• Name and contact information.
• Email address and billing details.
• IP addresses and device information.
• Account and service usage information.
• Support tickets and communications.
• Payment transaction records.

How We Use Your Information

Your information may be used to:

• Provide and maintain our hosting services.
• Process orders and account registrations.
• Deliver technical support and customer assistance.
• Improve website functionality and service quality.
• Prevent fraud, abuse, and unauthorized activities.
• Comply with legal and regulatory obligations.

Data Security

We implement reasonable technical and organizational measures to protect customer information from unauthorized access, disclosure, alteration, or destruction. However, no online system can guarantee absolute security.

Server Content & Customer Data

Customers remain responsible for all data, files, applications, scripts, and content stored on their services. While we may perform maintenance, monitoring, and security-related actions when necessary, ownership of customer content remains with the customer.

Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and enhance overall performance.

Third-Party Services

We may use third-party providers for billing, payment processing, customer support, analytics, and infrastructure services. These providers may process information as required to deliver their services.

Information Sharing

port25hub does not sell customer information to third parties. Information may only be disclosed when required by law, legal process, security investigations, fraud prevention, or to protect our services and users.

Data Retention

We retain customer information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Rights

Depending on your jurisdiction, you may have rights regarding access, correction, updating, or deletion of your personal information. Requests may be submitted through our support channels.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updated versions will become effective immediately upon publication on our website.